Borrowers and non-borrowers can benefit from our consultancy services, which range from helping with lending-related problems, avoiding account closures.
This is because we spent many years working in commercial banks and actually lending money to businesses of all sizes. Therefore, we understand how lenders think, how they work, and how they make decisions. This means we can influence those decisions to arrive at fairer and more workable solutions than might otherwise be the case.
Services for borrowers:
For existing borrowers our service is geared around solving problems, where we have the ‘inside knowledge’ and practical experience that can really help.
Every situation is different, so we will engage in a way that makes you feel most comfortable. We can provide either behind the scenes advice, or hands-on support – whichever you prefer.
- Arranging government-backed business support loans at times of national stress – such as during the 2008 Credit Crunch. These types of loans are only available where lenders consider the applicant to be commercially viable, so when applying it is vital that borrowers put forward a supportable proposition. The trouble is they are ‘riding a one-horse race’ because they have only their existing lender to rely on for support. In these situations our technical knowledge and past lending experience can make the difference between success and failure.
- Renegotiating existing borrowings. Growing businesses will at some point need to renegotiate their existing borrowing terms. As they grow and change, the type of finance they use might become unsuitable; the amount borrowed might be insufficient; the repayment term may need adjusting; or the business may even be in danger of breaching some underlying conditions or covenants. In these situations, we can assess your situation objectively and work with you and your lender to help find a fair and workable solution.
- Problems following a change of Manager. Relationship problems are common when a change of lending manager occurs. In our experience, when tackled quickly and handled sensitively, they can be resolved without things getting out of hand.
- Supporting borrowers who have been transferred to a ‘Special Measures’ department (sometimes called ‘Business Support’). In such cases the risk is that the incumbent lender adopts a short-term agenda aimed at reducing their risk as quickly as possible, which in the process creates even more problems for the borrower. For example: imposed cuts in existing borrowing limits, imposed price rises, or demands for extra security as a prerequisite for the lender’s continued support. Experience tells us that if the communication is properly managed , and a sensible plan is put in place, then lenders can be persuaded to take a more lenient and practical approach. When they do not, a refinance with another lender is another option, which we can also deal with if necessary.
Services for non-borrowers:
There are many ways we can assist non-borrowers – for example:
- Help with preventing the unfair closure of bank accounts
- Tenders for businesses with high banking and money transmission costs
- General support & advice for business owners and directors
Having worked with numerous businesses for over 40 years, we are well placed to provide general business advice to assist with matters such as business planning, or problem solving. This is a very flexible and cost-effective optional add-on to our BusinessCare service.
Some businesses have high bank charges, arising from money transmission costs, debit/credit card charges, or currency exchange. We can assist by reviewing such costs and working with you to reduce them, or source an alternative provider.